Continue reading »]]> The other night, I was working overtime and was in the last hour of a 13 hour day. Things had slowed down so I was thinking “hey I may be able to relax and have a nice drive home tonight.”

Just then I heard a diesel engine and then this Dodge Ram pickup with duel rear wheels pulls up. This Russian guy jumps out and starts talking to me about his tires. After a minute I figured out that he wanted me to rotate his rear tires because he had uneven treadwear. I had to explain to him several times that we’d rotate the tires and check the air pressures because that could be the source of most of his problems.

I figured this would not be as difficult as having to do a full rotate and balance on all 6 wheels, I told him that it would be about 45 mins. He then told me that he had a Blow-and-Go (which is a breathalyzer that you have to pass before you can start the vehicle). That’s when I thought “crap, I’m not going home anytime soon.” Anytime some dumbass comes in with those things, they take off in the store and we can’t find them to start their f@#*ing car.

I pulled the vehicle in and got it lifted and started pulling off the rear wheels, and then the inner wheels wouldn’t come off. The hubs had rusted to the point where the steel wheels fused to the hubs. Half an hour later and a crap load of pounding with a sledge hammer, they came off and I figured ” hey now I can finish up and get this jerk out of here. Nope, wasn’t going to happen.

The guy came out and asked me if he should get his front tires rebalanced to eliminate vibration. I told him that it would probably take care of it, so he decides right then that he wants his front tires balanced. F#*& me, now you want me to mess with the front tires, and I have to track down the UPC to add an additional service to the work order. Luckily my supervisor came back so he helped me with the balancing.

I finally get the truck back together and guess what, the ass f$*& who had been standing over me while I work has now disappeared, right when we need his stupid ass to start the f@#*ing thing. He finally shows up, we get it started and I do the final torque. I see the end in sight and then the damn hubcaps won’t go back on. I get fed up with them and go to find someone to take over and then my lovely coworkers close all the doors and lock the customer entrance while I was still out there. After banging on the door an nearly going on a rampage, I finally got out 40 minutes after I was supposed to leave.

Continue reading »]]> An old guy came in today and wanted 4 new tires. He handed me a quote that he got the day before for 17 inch tires. I looked and his door and guess what, HE HAS 18 INCH RIMS. After explaining to him that while he was quoted for 17 inch tires I could not install said tires on rims that were bigger. To make things even more annoying, he had an odd ball tire size so we didn’t have the damn things to begin with. He asked me if we can get some in and I told him we don’t stock that size and that he’d have to go onto the website and order them.  He seemed puzzled by this concept so he asks me if I could go online for him. I told him that because he had to enter his personal information and his credit card that we could not do it on the store’s network terminal, (and I just didn’t want him crashing our outdated browser). He asked for the tech that gave him the quote and when I found the tech and was asking him about the tire quote, the old coot then goes to the moron at the from desk and begins asking about the same crap I’m trying to figure out for him. So now I have a dumbass asking me the same questions over and over again and a dips@*t coworker telling him the same information I just gave. Turns out that the old fart didn’t have a clue what his tire size was so the tech had to search for the tire size by the information of the vehicle. He had larger wheels installed as a dealer option so the vehicle’s info didn’t do crap. I hope that this bumbling idiot finds what he needs before I whack him with a 17 inch tire.

Continue reading »]]> [I work for an economy auto shop.]

My shop keeps getting morons who spend a shitload of money for european cars. They seem very suprised when we tell them that we don’t carry the filters that they need, nor the special tires that they require, or the tools needed to fix a damn thing for their overpriced codpiece, and that they have to go to the dealer for every little thing. If you’re going to be a cheap shit and bring your car to our economy shop, get a Toyota. If you buy a BMW or an Audi, you better expect to pay out your ass.