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Customer: (Walks up with a CD player with headphones still plugged into it and chucks it onto the counter). You sold me a faulty CD player and ruined my sons’ birthday. This was his big gift and you ruined it for him! Customer: | continue reading »» Customer: I want to return this camcorder. Here is my receipt. Me: Alright, but since it has been opened there will be a 10% restocking fee to return it. Customer: That is bullshit! I bought that to record my wedding and it didn’t work, so if anything you owe me money for selling | continue reading »» [I worked at the customer service desk for a large electronics store.] Customer: Every time I buy something in this store it doesn’t work and this is the worse one yet. The tape will not even fit into the player. What kind of crap are you selling here? (She then demonstrates by trying | continue reading »» [Our lost prevention department where I work retail is very good at what they do. The day in question loss prevention was being manned by a retired marine, we will call him Jim.] A young man was stuffing CDs and DVDs down his pants, into the lining of his coat, and anywhere else he could fit | continue reading »» [The store I worked for at the time was listed in the phone book next to another major retailer, and both started with the same word.] Me: Thank you for calling **** **** my name is **** how may I help you. Caller: Yes, I would like to speak to someone about your trash cans. [When working for a major electronics company’s return and exchange department I had some interesting encounters with idiot customers.] This one was a real winner. He brings in a Playstation and sits it down on the counter and states he wants a new one because it doesn’t work. Looking at the Playstation it is covered with soda | continue reading »» |
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