[I work for a cable company]
Caller: I am tired of you people showing the same shit all the time. I am going to have to change companies if you do not do anything about it.
Me: (Cable Company) does not choose the programming. That is decided by the networks.
Caller: Well, if you | continue reading »»
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[I work for an economy auto shop.] My shop keeps getting morons who spend a shitload of money for european cars. They seem very suprised when we tell them that we don’t carry the filters that they need, nor the special tires that they require, or the tools needed to fix a damn thing for their overpriced | continue reading »» [I worked for the largest phone company in the US at one point. The VP just "came out" which really ticked off alot of southern folks.] Most of my calls were hate calls. Some told me I was going to burn in hell. Others just told me how they were going to kill all the Black, | continue reading »» [I work for a cable provider] Caller: I want to know were the free movies on video on demand are. Me: You have our lowest package so there are no free movies unless you are to upgrade. This will allow you to get unlimited Starz on Demand for about 750 movies to choose from. Caller: That is | continue reading »» Customer: (Walks up with a CD player with headphones still plugged into it and chucks it onto the counter). You sold me a faulty CD player and ruined my sons’ birthday. This was his big gift and you ruined it for him! Customer: | continue reading »» Customer: I want to return this camcorder. Here is my receipt. Me: Alright, but since it has been opened there will be a 10% restocking fee to return it. Customer: That is bullshit! I bought that to record my wedding and it didn’t work, so if anything you owe me money for selling | continue reading »» [I worked at the customer service desk for a large electronics store.] Customer: Every time I buy something in this store it doesn’t work and this is the worse one yet. The tape will not even fit into the player. What kind of crap are you selling here? (She then demonstrates by trying | continue reading »» [The store I worked for at the time was listed in the phone book next to another major retailer, and both started with the same word.] Me: Thank you for calling **** **** my name is **** how may I help you. Caller: Yes, I would like to speak to someone about your trash cans. [I work for a credit card company in customer care taking escalated calls.] Calling this guy an idiot is being nice. I’ll give you the short version. Some general facts about his credit card before we get started: 1. Balance was $17,300+ [One of my co-workers sitting next to me in our credit card call center, has an obvious southern accent and got a racist ignoramus on the phone. I have to let you know my co-worker was fresh to the phones from training, so didn’t know the systems real well yet. We will call her | continue reading »» |
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