Idiot complains about too many commercials.
Tag Archive: Cable Company
Oct
13
Aug
05
I Want My Premium Channels Back!
The company I worked for discovered that several of our customers were able to view some of our premium channels that they were not paying for. As soon as the error was realized of course it was fixed and the calls started pouring in. Idiots galore began to call in complaining about the loss of …
Tags: Cable Company, Tech Support
Jun
21
They all look the same!
Guy calls in to get help with his cable. States that its broken and we need to get out to fix it. I ask him a few times about the remote he is using. He insisted it was the right one. So we go to his other tv to check it out. That one is …
May
21
I want my channels back!
Caller: I want to know why I do not get channels “a, b, and c” anymore. Me: I am sorry you are not receiving channels “a,b, and c” anymore but you are not signed up for them and have never been signed up to get those channels. You must have been receiving them in error. …
Tags: Cable Company, Call Center
May
05
Apparently, we DO control transmission!
[I work for a cable company] Caller: I am tired of you people showing the same shit all the time. I am going to have to change companies if you do not do anything about it. Me: (Cable Company) does not choose the programming. That is decided by the networks. Caller: Well, if you don’t …
Apr
11
It Is So Hard To Login!
[I work for a cable internet and phone company.] A customer calls in about an issue with not being able to pay her bill online. She has done this online before but forgot where to go. I gave her the web site where to go and she comes back to me all confused as to …
Tags: Cable Company, Tech Support
Mar
03
Screw-On Power
[I work for a cable company and do over the phone trouble shooting for video service problems.] The customer called in complaining that the interactive guide was no longer providing information and just stated NO DATA in all the spaces. After all the initial trouble shooting steps it became necessary to reboot the satelite box. …
Mar
03
Hissing Phone
[I work for a phone company. Often I get customers that call in with problems that they think are our fault and they refuse to realize it is not.] The customer proceeds to explain that there is a strange hissing sound on the phone now all the time. She states that it has been going …
Mar
02
Lost In Time!
Me: I’m sorry there is a problem with your bill. What is the problem please? Caller: I sent you a payment for $150 on January 24th. You should have it by now and you are still showing me past due and are threatening to shut off my services! Why are you not posting my payments?! …