The company I worked for discovered that several of our customers were able to view some of our premium channels that they were not paying for. As soon as the error was realized of course it was fixed and the calls started pouring in. Idiots galore began to call in complaining about the loss | continue reading »»
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A customer called me the other day complaining the phone is not working. Everything is working fine in our system and I ask the customer to check the telephone wire in the back of the modem. “What’s a phone cord?” I am thinking the customer is joking right. Noooooo, after explaining it | continue reading »» The customer calls in because her internet is not working. I can see with our software that the modem is working and ask the customer if she has a router and she says yes. I asked her what brand the router is and she says Webstar. I let her know that this is | continue reading »» Guy calls in to get help with his cable. States that its broken and we need to get out to fix it. I ask him a few times about the remote he is using. He insisted it was the right one. So we go to his other tv to check it out. That one is broke | continue reading »» Caller: I want to know why I do not get channels “a, b, and c” anymore. Me: I am sorry you are not receiving channels “a,b, and c” anymore but you are not signed up for them and have never been signed up to get those channels. You must have been receiving them in error. | continue reading »» I was at Walgreens the other day and the lady in front of me was a true Idiot customer. She gets up to the counter and asks for her prescriptions. The pharmacy employee starts hunting up the prescriptions and is having a hard time finding one. After a few minutes of the | continue reading »» [When I was a teenager I worked for a movie theater as a projectionist.] [I work for a cable company] [I work for a cable internet and phone company.] A customer calls in about an issue with not being able to pay her bill online. She has done this online before but forgot where to go. I gave her the web site where to go and she comes back to me all confused as to what I | continue reading »» [I work in a shopping center where there are multiple stores, an arts and crafts store, a hardware store, and a sporting goods store(where I work).] Today a man came into our sporting goods store and asked me if we would accept his coupon (for 40% off bouquets at the crafts store) I explained to him that, | continue reading »» |
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