The company I worked for discovered that several of our customers were able to view some of our premium channels that they were not paying for. As soon as the error was realized of course it was fixed and the calls started pouring in. Idiots galore began to call in complaining about the loss of these channels. This particular idiot truly shined in the glory of stupidity. He said we played a bate and switch. I tried to explained to him that we didn’t give the channels to anyone intentionally, it was a simple error that we fixed as soon as it was discovered. Our company is not in the business of giving away these channels for free. He responds with, “How dare you give me these channels free for almost a month so that I would get hooked on them. Now you take them away and want me to pay for them!” I state, “I am glad to hear you enjoyed watching these channels for free. If you liked them so much then what are you complaining about. Either pay for them like everyone else that wants them or sorry you cannot continue to have them for free.” He responds with, “Do I need to call the cops? Do I need to call the cops? What are you going to do to compensate me?!” This is amazing so I counter with, “You go right ahead and call the cops and explain to them how you want something for free and we won’t give it to you. You go right ahead and do that and see what happens. This conversation is over with and you have fun with that, bye, bye” and I hung up on him. I really hope he called the cops because I am sure they will not be so nice to him. We are so sorry that we let him have something for free for a while and he has nothing better to do than call and complain about it.
1 comment
a says:
January 12, 2011 at 11:14 am (UTC -7 )
Somewhere, the officer that got that call is entering how stupid this caller is on a blog somewhere.. haha!