Caller: I want to know why I do not get channels “a, b, and c” anymore.
Me: I am sorry you are not receiving channels “a,b, and c” anymore but you are not signed up for them and have never been signed up to get those channels. You must have been receiving them in error. If you would like to get these…(cuts me off)
Caller: So, you take away some channels and still are charging me the same price. This is ridiculous. Are you going to lower my price since you took away some of my channels.
Me: Sir, the channels that you are not getting you were not suppose to have had in the first place. You were never paying for them and were not suppose to be getting them. We did not take away any channels, you are no longer getting channels that you were not suppose to have to begin with because you were never paying for them.
Caller: He says something indiscernible and hangs up.
17 comments
Heart Necklace
November 24, 2010 at 11:45 am (UTC -7)
cable companies are also offering broadband internet these days and the cost is cheap too ,`~
Iloveidiotcustomers.com
November 2, 2010 at 2:46 am (UTC -7)
People are so god damn stupid. I can’t comprehend how some of these people make a living, let alone can pickup a damn phone and dial the number to tech support and then not know what a fucking remote is!?! Then get pissed that their provider’s services aren’t working, keep you on the phone for an hour while you could have helped a customer holding for 10 minutes who just wants to make a payment!? Disgusting. “People are really dumb. Fo’ real.”(Antoine Dodson)
Mark
October 8, 2010 at 7:22 am (UTC -7)
I want my Fox AZ channel back from Dishnetwork. This is silly the customer has to lose out because of a network hike in fee.
Kaz
October 10, 2010 at 2:09 am (UTC -7)
Sadly, content producers are hiking up the cost of channels, so in order to avoid raising rates, the providers (cable/sat) end up having to drop the channel.
It’ll likely get worse if Comcast is able to purchase NBC. Expect the smaller providers, which is all of them, to be forced into new contracts and higher rates for their customers.
A-Train
September 30, 2010 at 11:25 am (UTC -7)
How dumb is it that people are complaining on this site about losing their channels. I mean, who watches WE TV anyway?
Kaz
September 30, 2010 at 11:51 am (UTC -7)
Sad, isn’t it? The name of the site is perfect!
IRIS
August 2, 2010 at 7:46 pm (UTC -7)
Keep WETV, U a Holes???
Cindy Estrada
August 2, 2010 at 7:44 pm (UTC -7)
KEEP WETV, I LOVE THIS CHANNEL!!!!!!!!!!!!
mariah
July 13, 2010 at 9:30 pm (UTC -7)
Keep WEtv and IFC(channel 127) Good movies and good shows, so KEEP THEM ON!!!
luzshara
July 13, 2010 at 2:35 pm (UTC -7)
i want my wetv. because i love it, ihave some of my favorite shows on it.
carol m
July 12, 2010 at 11:26 pm (UTC -7)
stop taken all of our cable channel its enough u cant get tv with out that dam box it dont work any way that wy everyone getten there cable back on yall need to quit that next every one is going to have to pay for air this is some bull crap
m miller
July 12, 2010 at 3:06 pm (UTC -7)
Please do not remove AMC from my channel selections.
Aimee
July 11, 2010 at 6:27 pm (UTC -7)
I still want we as one of my channels, for comcast,
A-Train
September 30, 2010 at 11:27 am (UTC -7)
Tell that to comcast, if they even give a damn.
jessica
July 10, 2010 at 8:38 pm (UTC -7)
i want my fucking chanels and im ganna kick your ass if they dont stay shame on you for even thinking of taking them of dame you gone and pised me of………………………….
jessica
July 10, 2010 at 8:40 pm (UTC -7)
keep we tv are im ganna kick your ass
Brian K Gustafson
July 10, 2010 at 4:26 pm (UTC -7)
Don’t drop my AMC, most of the chennels you give are crap any way. What we need is more cable companys serving the same neighborhoods. Brian Gustafson Stone Mt. Ga. Comcast customer