[When working for a major electronics company’s return and exchange department I had some interesting encounters with idiot customers.]
This one was a real winner. He brings in a Playstation and sits it down on the counter and states he wants a new one because it doesn’t work.
Looking at the Playstation it is covered with soda pop that apparently someone did a half ass job trying to clean it up. Immediately I state that we would only be able to send it for service at a cost because it is obvious that there was pop spilled on it.
The customer proceeds to ask for a manager, so I got one and she proceeds to advise him of the same option. The customer then calls my manager a “dyke bitch”. I asked him to refrain from speaking to my co-worker this way and he threatens to come over the counter. I pick up the phone and announce to the store “security to customer service please, security to customer service please.” The guy quickly picks up his filthy Playstation and storms out of the store without another word. What is wrong with people?
